Get in Touch
How to Contact Performance Modified Diesels Towing
At Performance Modified Diesels Towing, we understand that when you need assistance, you want a straightforward way to reach out to us. Whether you’re in need of towing services, roadside assistance, or mechanic repairs, we’re here to help you every step of the way. Here’s how you can get in touch with us:
1. Phone Contact
The quickest way to reach us is by phone. You can call our dedicated customer service line at +1 888-845-8781. Our team is available 24/7 to assist you with any towing or roadside assistance needs. When you call, you can expect the following:
- Immediate Response: Our trained representatives are ready to take your call, ensuring that you receive immediate assistance.
- Information Gathering: We will ask a few questions to understand your situation better, including your location, the type of service you need, and any specific concerns you may have.
- Rapid Dispatch: Once we have your information, we’ll dispatch our team to your location as quickly as possible.
2. Email Contact
If you prefer written communication or have non-urgent inquiries, feel free to reach out to us via email at info@pmdtowing.com. Emailing us is a great option for:
- Detailed Requests: You can provide detailed information about your needs, including any specific issues you’re facing with your vehicle.
- Inquiries About Services: If you have questions about our various services, including mechanic repairs, heavy equipment repair, or trailer repair, email is a good way to get comprehensive answers.
- Documentation: Email is also useful if you need to send any documents or photos related to your request.
We aim to respond to all emails promptly, usually within 24 hours. However, for urgent situations, we recommend calling us directly.
3. Physical Address
For those who prefer face-to-face interaction or need to drop off a vehicle for repairs, you can visit us at our physical location:
Performance Modified Diesels Towing
7 Chalefs Lane
New Windsor, NY 12553
When you visit our location, you can expect:
- Personalized Service: Our friendly staff will be on hand to discuss your needs in detail.
- Facility Tour: If you’re interested, we can provide a tour of our facility, showcasing our equipment and services.
- In-Person Consultations: For more complex issues, such as extensive repairs or custom services, discussing them in person can help us better understand your requirements.
4. Social Media
Stay connected with Performance Modified Diesels Towing through our social media platforms. Follow us on Facebook, Instagram, or Twitter to stay updated on our latest services, promotions, and tips for vehicle maintenance.
- Engagement: Social media is also an excellent way to engage with us, ask questions, and provide feedback about your experiences.
- Updates: We often share updates about our services and special offers that can benefit you.
- Community: Being part of our online community allows you to connect with other customers and share experiences.
5. Online Contact Form
For convenience, you can also use our online contact form on our website. Simply fill out the required fields, including your name, email address, phone number, and a brief message detailing your inquiry. This option is ideal for:
- Quick Inquiries: If you have a simple question or need basic information, using the contact form can be efficient.
- After-Hours Communication: Since our website is available 24/7, you can reach out to us anytime, even outside of regular business hours.
Once you submit the form, our team will get back to you as soon as possible.
6. Text Messaging
In the digital age, texting has become an increasingly popular way to communicate. While we primarily handle inquiries via phone and email, we are exploring the option of offering text messaging for customer service in the future.
- Real-Time Communication: If you prefer texting, let us know during your phone call, and we may be able to accommodate your request.
- Convenience: Texting allows you to communicate without the need for a phone call, making it easier to reach out while on the go.
7. Service Areas
If you’re unsure whether we service your area, give us a call! Performance Modified Diesels Towing proudly serves New Windsor, NY, and the surrounding regions. Our extensive service area includes:
- Local Towing: Quick response times for local towing needs.
- Long-Distance Towing: Reliable long-distance towing services available for those in need of transport beyond the local area.
- Roadside Assistance: We cover a wide radius for our roadside assistance services, ensuring you’re never alone on the road.
8. Customer Reviews and Feedback
We encourage our customers to share their experiences with us. Whether you’ve utilized our towing services or had your vehicle repaired, your feedback is invaluable.
- Online Reviews: Check our website or social media pages to read reviews from satisfied customers. If you’ve had a positive experience, we’d love for you to share it!
- Direct Feedback: If you have suggestions for improvement or specific comments about your service, feel free to communicate them through any of the contact methods mentioned.
9. What to Expect When You Contact Us
When you reach out to Performance Modified Diesels Towing, you can expect:
- Professionalism: Our staff is trained to handle your inquiries with the utmost professionalism and respect.
- Transparency: We believe in clear communication, so you’ll receive honest assessments and pricing for any services needed.
- Efficiency: We understand the urgency of towing and roadside assistance situations, which is why we prioritize fast response times.
10. Our Commitment to You
At Performance Modified Diesels Towing, we are committed to providing the highest level of service. Our team is dedicated to helping you with all your towing and mechanic needs. We appreciate your trust in us, and we strive to exceed your expectations every time you contact us.
For any immediate assistance, don’t hesitate to call us at +1 888-845-8781, or email us at info@pmdtowing.com. We look forward to serving you!